ELECTRONIC
FUNDS TRANSFERS
INITIATED BY THIRD PARTIES-
You
may authorize a third party to initiate electronic funds
transfers between your account and the third party’s account. These
transfers to make or receive payment may be one-time occurrences
or may recur as directed by you. These transfers may
use the Automated Clearinghouse (ACH) or other payments
network. Your authorization to the third party to make
these transfers can occur in a number of ways. In some
cases, your authorization can occur when the merchant
posts a sign informing you of their policy. In all cases,
the transaction will require you to provide the third
party with your account number and bank information. This
information can be found on your check as well as on a
deposit or withdrawal slip. Thus, you should only provide
your bank and account information (whether over the phone,
the internet, or via some other method) to trusted third
parties whom you have authorized to initiate these electronic
funds transfers. Examples of these transfers include,
but are not limited to:
- Preauthorized
credits—You may make arrangements for certain direct deposits to be accepted into
your checking or savings account(s).
- Preauthorized
Payments—You may make arrangements to pay certain recurring bills from your checking
or savings account(s).
- Electronic
check conversion—You may provide
your check to a merchant or service provider who
will scan the check for the encoded bank and account
information. The merchant or service provider
will then use this information to convert the transaction
into an electronic funds transfer. This may occur
at the point of purchase, or when you provide your
check by other means such as by mail or drop box.
- Electronic
returned check charge—Some merchants
or service providers will initiate an electronic
funds transfer to collect a charge in the event
a check is returned for insufficient funds.
ATM
Transfers—You may access your account(s) by ATM using your First Card and personal identification
number to:
- Make
deposits to checking account(s) with an ATM card
- Make
deposits to savings account(s) with an ATM card
- Get
cash withdrawals from checking account(s) with an
ATM card
- You
may withdraw no more than $300.00 per day
- There
is a charge of $0.75 per withdrawal from ATMs we
do not own or operate
- Get
cash withdrawals from savings account(s) with an
ATM card
- You
may withdraw no more than $300.00 per day
- There
is a charge of $0.75 per withdrawal from ATMs we
do not own or operate
- Make
payments from checking account(s) with an ATM card
to loan accounts with us
Some
of these services may not be available at all terminals.
Types
of First Card Point-of-Sale Transaction—You
may access your checking or money market account(s)
to purchase goods (in person), pay for services (in
person), and get cash from a merchant, if the merchant
permits, or from a participating financial institution.
Point-of-Sale
Transactions—Using your card you may
not exceed $300.00 in transactions per day.
Fees—We do not charge for direct deposits to any type of account (except as indicated
elsewhere, we do not charge for these electronic fund
transfers).
ATM
Operator/Network fees—When you use an ATM not owned by us, you may be charged a fee by the ATM operator
or any network used (and you may be charged a fee for
balance inquiry even if you do not complete a fund transfer).
DOCUMENTATION—
Terminal
transfers—You can get a receipt at the time you make any transfer to or from your account
using one of our automated teller machines or point-of-sale
terminals.
Preauthorized
credits—If you have arranged to have direct deposits made to your account at least once
every 60 days from the same person or company, you can
call us at (770)-884-5111 to find out whether or not
the deposit has been made.
Periodic
statements—You will get semiannual/quarterly statements from us for your savings accounts
until you first access your account by electronic funds
transfer. Thereafter you will receive a monthly statement.
PREAUTHORIZED
PAYMENTS—
Right
to stop payment and procedure for doing so—If
you have told us in advance to make regular payments
out of your account, you can stop any of these payments. Here
is how:
Call
or write us at the telephone number or address listed
in this brochure in time for us to receive your request
3 business days or more before the payment is scheduled
to be made. If you call, we may also require you to put
your request in writing and get it to us within 14 days
after you call.
We
will charge you $10.00 for each stop-payment order you
give.
Notice
of varying amounts—If these regular payments may vary in amount, the person you are going to pay
will tell you, 10 days before each payment, when it
will be made and how much it will be. (You may choose
instead to get this notice only when the payment would
differ by more than a certain amount from the previous
payment, or when the amount would fall outside certain
limits that you set.)
Liability
for failure to stop payment of preauthorized transfers—If
you order us to stop one of these payments 3 business
days or more before the transfer is scheduled, and we
do not do so, we will be liable for your losses or damages.
FINANCIAL
INSTITUTION’S LIABILITY—
Liability
for failure to make transfers—If we
do not complete a transfer to or from your account on
time or in the correct amount according to our agreement
with you, we will be liable for your losses or damages. However,
there are some exceptions. We will not be liable, for
instance: (1) If, through no fault of ours, you do not
have enough money in your account to make the transfer.
(2) If you have an overdraft line and the transfer would
go over the credit limit. (3) If the automated teller
machine where you are making the transfer does not have
enough cash. (4) If the terminal or system was not
working properly and you knew about the breakdown when
you started the transfer. (5) If circumstances beyond
our control (such as fire or flood) prevent the transfer,
despite reasonable precautions that we have taken. (6)
There may be other exceptions stated in our agreement
with you.
CONFIDENTIALITY—
We
will disclose information to third parties about your
account or the transfers you make: (1) where it is necessary
for completing transfers; or (2) in order to verify the
existence and condition of your account for a third party,
such as a credit bureau or merchant; or (3) in order to
comply with government agency or court orders; or (4)
as explained in separate Privacy Disclosure.
UNAUTHORIZED
TRANSFERS
(a) Consumer liability—Tell us AT ONCE if you believe our card and/or code has been lost or stolen. Telephoning
is the best way of keeping your possible losses down. You
could lose all the money in your account (plus your maximum
overdraft line of credit). If you tell us within 2 business
days, you can lose no more than $50.00 if someone used
your card and/or code without your permission. (If you
believe your card and/or code has been lost or stolen,
and you tell us within 2 business days after you learn
of the loss or theft, you can lose no more than $50.00
if someone used your card and/or code without your permission.)
If
you do NOT tell us within 2 business days after you learn
of the loss or theft of your card and/or code, and we
can prove that we could have stopped someone from using
your card and/or code with your permission if you had
told us, you could lose as much as $500.00.
Also,
if your statement shows transfers that you did not make,
tell us at once. If you do not tell us within 60 days
after the statement was mailed to you, you may not get
back any money you lost after the 60 days if we can prove
that we could have stopped someone from taking the money
if you had told us in time.
If
a good reason (such as a long trip or a hospital stay)
kept you from telling us, we will extend the time periods.
(b) Contact in
event of unauthorized transfer—If
you believe your card and/or code has been
lost or stolen or that someone has transferred or may
transfer money from your account without your permission,
call or write us at the telephone number or address
listed in these disclosures.
ERROR
RESOLUTION NOTICE—
In
case of Errors or Questions About Your Electronic Transfers,
Call or Write us at the telephone number and address listed
in these disclosures, as soon as you can, if you think
your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or
receipt. We must hear from you no late than 60 days after
we sent the FIRST statement on which the problem or error
appeared.
- Tell
us your name and account number (if any)
- Describe
the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it
is an error or why you need more information
- Tell
us the dollar amount of the suspected error
If
you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days.
We
will determine whether an error occurred within 10 business
days (20 business days if the transfer involved a new
account) after we hear from you and will correct any error
promptly. If we need more time, however, we may take
up to 45 days (90 days if the transfer involved a new
account, a point-of-sale transaction, or a foreign initiated
transfer) to investigate your complaint or question. If
we decide to do this, we will credit your account within
10 business days (20 business days if the transfer involved
a new account) for the amount you think is in error, so
that you will have the use of the money during the time
it takes us to complete our investigation. If we ask
you to put your complaint or question in writing and we
do not receive it within 10 business days, we may not
credit your account. Your account is considered a new
account for the first 30 days after the first deposit
is made, unless each of you already has an established
account with us before this account is opened.
We
will tell you the results within three business days after
completing our investigation. If we decide that there
was no error, we will send you a written explanation.
You
may ask for copies of the documents that we used in our
investigation. |
